After the project is submitted, it is run through a process to break down the brief into actionable instructions. The received documents and psds are run through a checklist to identify missing pieces of the requirements. The instructions are then scanned for accurate time estimates that are shared with the client.

Yes. Since we work with a lot of agencies and businesses, we understand the importance of security concerns for your information and web assets. If signing an NDA gives extra protection to your project, we are all up for it.

We revert on each query in just 2 hours of submission.

The project managers are your most important point of contact. They directly communicate with you to understand your project delivery and timeline requirements and on the other hand coordinate with developers to execute and manage projects. They are adept in coding, Photoshop and of course have project management skills.

No. The project managers are not your single point of contact. You also communicate with the developers directly.

We use Time Doctor which allows you to check the number of hours clocked in real time by the developers. Besides it lets you access memos and the real time screen shots from developers' desk. It is all fair and transparent.

If there are any additional plugins or themes used in your project that needs additional spends, your consent is taken. It is only post that we make purchases on your behalf.

Paypal and Payoneer are preferred mode of payment. Some of our clients wire payments directly into our accounts.

The payments are milestone based. We mutually agree to assigning costs against specific milestones at the beginning of the project. For more information on this, please reach out to us at support@wisetr.com

Yes. Should you ever feel flattery has taken the front seat and delivery the back, then entitled to full refund. Would it help to hear that we haven't had any such concerns so far.